• Q. What is Prabhu Money Transfer?

    Prabhu Money Transfer is a leading remittance company registered in Nepal and having many international branches/agents in different part of Asia and America. Our business is to help people send and receive money across the world in minutes. Our large and diversified network connects the Nepal and facilitates fast, convenient, secure and affordable money transfers.

  • Q. How do I send money?


  • Q. How do I receive money?


  • Q. How do I know that my money will be safe with Prabhu Money Transfer ?

    We have put in efforts to ensure that our infrastructure and protocols are secure and error-free. This way we make sure that the interest of each of our stakeholders is safeguarded – be it customers, agents, associates or even our own employees.

    Trust built and earned across 16 years, 100 percent commitment and respectful handling of our customer’s hard earned money is what makes Prabhu Money Transfer safe

  • Q. What does send country mean?

    The country or location you are sending money from is called ‘send country’. Click here to know the complete list of send countries in the Prabhu Money Transfer Network

  • Q. What does receive country mean?

    The country or location in which the beneficiary is receiving money is called ‘receive country’ i.e. Nepal. Depending on the country you are sending money to, your beneficiary will be able to collect cash at one of our agent locations, or receive the money in their bank account, or receive it on their Card. You need to choose the mode of payment in the receive country at the time of making the money transfer.

  • Q. How do I find a Prabhu Money Transfer location?

    Click here to access our agent tool, to find an agent nearest to you.

  • Q. Can I transfer money directly to someone’s account or Card?

    Yes. You can transfer money to bank accounts in Nepal. Read below to know the multiple ways in which money can be received:

    • In Cash Payment
    • Directly into a Beneficiary Bank Account
    • In a Card (Rupaiya Remittance Card)
  • Q. How do I know the status of my transfer?

    Every Sender receives automated SMS alerts regarding their transactions paid or collected. You can even use our Transaction Tracker system to know whether cash received or not through a simple web based enquiry

  • Q. I am tracking my transaction, and the status shows ‘Un-Paid. What does that mean?

    A transaction can reflect as ‘Un-Paid’, ‘Paid’ or ‘Cancelled’. Un-Paid status usually means that the beneficiary has not yet collected the payout amount. When the beneficiary collects the payout amount, the status will reflect as ‘Paid.

    If the status is showing ‘Cancelled’, it could be because a customer has cancelled the transaction. It could also show ‘Cancelled’ if our compliance system finds either the sender or the receiver’s name in a black list, or if the system detects any discrepancies in the transaction. In such cases, the transaction is automatically ‘Blocked’.

  • Q. Which document can I submit as an identity proof?

    Any Government-authorized ID with a photo fixed in it is accepted as identity proof– the most common being PAN Card, Driving License, Passport, National ID, etc. However, the IDs accepted in Nepal are Citizenship ID, Government ID, Driving License and Passport.

  • Q. Why do I need to show an ID while receiving money? Isn’t the Control Number enough?

    Prabhu Money Transfer is committed to safeguarding the interests of our customers. The ID is a document which authenticates the transaction and transaction claims. It serves as an additional confirmation of identity, apart from the Control No. It also ensures that the customer details are not misused by unrecognized personnel. Moreover, there are regulatory requirements in Nepal, which direct the Money Transfer Operators to follow certain procedures while transferring money.

  • Q. Are there any deductions when the money is paid out to the beneficiary?

    No. Prabhu Money Transfer does not deduct any fee at the time of payouts to the beneficiary; what you send is exactly what beneficiary receive. Such deductions are usually termed as ‘Back end’ charges by certain operators, and includes currency conversion margins and processing fees, which are usually shouldered by the beneficiary, thereby reducing the total amount of money they collect. Prabhu Money Transfer does not charge such a fee.

  • Q. What is ‘Anywhere Payout’?

    With Anywhere Payout, beneficiaries can receive money from any convenient Prabhu Money Transfer agent location within Nepal. Senders do not have to specify an exact location while remitting money as the payout can happen from anywhere within Nepal. While collecting money receiver can walk in to any agent location within Nepal, provide the Control number with a valid photo id and receive the money sent to him/her.

Never Miss a Payment

You can use transaction status tracker to know where is your money is and how long before you receive the money.


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